One check, three parts

Winzter Casino: A verified account keeps your winnings moving

Every licensed casino checks who you are, and at Winzter Casino the whole review takes around 16 hours from the moment your papers arrive.

Start verification

Winzter Casino LLC holds licence ALSI-762133 issued by the Anjouan Offshore Finance Authority, with independent audits conducted by eCOGRA and SIQ.

What you settle here

How long will the review take?

By the time a withdrawal is waiting, these six facts are worth knowing before anything else.

Checking party

Winzter Casino LLC

Licence held

Anjouan Offshore Finance Authority, ALSI-762133

Review time

16 hours

Becomes compulsory

Before the first withdrawal

Questions go to

[email protected]

Minimum age

18+

Four stages

Before you upload and after

Here is the order that keeps a review short and stops the same file being sent twice.

Are all corners in the frame?

A photograph of your passport or driving licence is enough, taken flat in daylight with all four corners inside the frame. Glare across the photo page is the usual reason a copy comes back.

Three months old or newer

Within three months of the review, a bank statement or utility bill must show your name and your own address in full. A page that is cut off at the edges hides the details we need.

Screenshot of the wallet

A screenshot of the card or wallet you deposited with, showing the name and the last digits, closes the file neatly. Mask anything else you would rather not share.

Sit tight for 16 hours

Once all three files are in, the review runs and you get an answer by e-mail. Nothing else is needed from you in that window unless a copy is blurred.

At the upload screen

Send the copies we ask for

This table settles which copy we accept and what each one has to show clearly.

Proof of identity

ConfirmsYour name and date of birth

Copy must showPhoto page, all four corners visible

Proof of address

ConfirmsWhere you actually live

Copy must showFull name, address, dated within three months

Payment method confirmation

ConfirmsThe source of your deposits

Copy must showName and last digits of the card or wallet

Why did the check come back?

Stale document date. An old utility bill falls outside the window we accept, because the address on it no longer shows where you live now. Send a bill dated within the last three months Order a fresh statement from your bank app

Match the profile in full. A different name or address is refused because the details do not match the ones you gave when you registered. Request a name change through live chat first Upload proof showing the address you registered

Partly cropped page. A document that is not fully visible is refused because a cropped edge or a glare hides the details we have to read. Photograph the whole page, corners included Turn off the flash and lay the paper flat

Show the source once, keep it simple

Our licence from the Anjouan Offshore Finance Authority obliges Winzter Casino to understand where a player's money comes from. That duty is routine and applies to everyone alike; the question is a legal step, never a suggestion that you have done something wrong.

Depending on your own circumstances, one or more of these may be enough.

Recent payslips from your employer
Your latest bank statement
A recent tax return
Proof of a pension or benefit
Documents showing a sale or inheritance

Keeping the door open

Know the moments we ask for documents

Reflects the calm order Winzter Casino keeps around every check.

Match what you entered

At sign-up, details that do not tally with your papers send the file to a manual look, so we ask for a copy of the identity document you used.

Eighteen, then play

Before any play is possible, we confirm you have reached 18, and a dated identity document showing your birth date is what settles it.

Your first payout

At your first withdrawal, the full set is asked for: proof of identity, proof of address and confirmation of your payment method, before money leaves.

Raise the limit, send again

When you ask for a higher deposit limit, we check again so the larger amounts stay consistent with what your papers show.

Clear the check faster

Read these before you upload a second time

Useful in the moment a withdrawal stalls or a copy you sent comes back with a note attached.

My driving licence was refused, so what happens next?+

Nothing is closed off, and the check simply waits for a new copy. Look at the note beside the refused file, then send a fresh photograph that answers it. A sharp, unedited picture of one document usually clears the second review within the same working day.

Can I sort the photos out with just my mobile?+

Yes, your phone camera is enough, provided nothing is cut off and the text stays readable. Photograph each document flat on a table in daylight rather than in your hand. Files go straight from your phone, so there is no need to use a computer.

Who gets to see my passport and bank statement?+

Review is handled by the verification team alone, and the files sit behind 256-bit AES encryption while they do it. Copies are collected to satisfy the licence and are not passed around the business for marketing. Privacy questions go to [email protected].

How soon do you want the documents from me?+

At the latest before your first withdrawal leaves the account. Asking sooner is allowed, and in some cases it happens at registration or once the first deposit lands. Sending the copies early keeps the first payout moving.

Do the same copies get requested again further down the line?+

Sometimes, yes, because a licence with an expiry date needs a document that is still current. An out-of-date passport or a statement that has aged past three months will be asked for again in its newer form. Your address record also needs refreshing if you move.

How many hours until the review is finished?+

Our verification team works to 16 hours from the moment a complete set arrives. Most files are decided well inside that window, and a clean set of copies is the quickest route through. You hear back by email at the address on the account.

What has my income got to do with the casino?+

The source of funds question comes from the licence, which requires every operator to know where bets are funded from. Answering it is routine and says nothing about how you are viewed as a customer. A payslip or a recent statement showing the money arriving is usually all it takes.